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Please Note: In observance of Christmas on Tuesday, December 25 and New Year’s Day on Tuesday, January 1, ICIX offices will be closed.
ICIX offices will also be on a holiday schedule, with reduced staff and hours, on Monday, December 24, and from Wednesday, December 26 through Monday, January 1. For assistance during this time, please contact ICIX Customer Service: customerservice@icix.com | US Toll-Free: 1.877.888.4249 | Outside the US: +1.650.581.2000.
ICIX applications will continue to operate as normal. ICIX will return to our regular schedule on Wednesday, January 2, 2019.
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- membersupport@icix.com
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- U.S.
- Monday – Friday | 6:00 AM – 5:00 PM Pacific Time
- Toll Free: 877-888-4249 (Option 1)
- Direct: 1-650-581-2000 (Option 1)
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- China
- Monday – Friday | 8:00 AM – 2:00 PM China Time
- Northern China Toll Free: 10-800-713-1247 (Option 1)
- Southern China Toll Free: 10-800-130-1208 (Option 1)
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- Australia
- Direct: 1-300-30-11-63
- Email: enquiries@icix.com